All orders will be processed and shipped out only upon confirmation of payment. Payment currency is in Singapore Dollars (SGD).
Select payment method from the "Choose one payment method" section of shopping cart checkout. Payments can be made via internet banking or ATM transfer to our DBS/POSB or UOB bank accounts.
Once you have confirmed submission of order in our onepage checkout, an email order confirmation with payment instruction of banking details will be sent to your email address titled: New Order. Please reply this email or email us at [email protected] to confirm that payment has been made with bank the payment reference number once Internet Banking/ATM transfer has been completed.
Do note that payment must be made within 2 working days from order confirmation else the order will be cancelled.
2. Credit Cards via Paypal or Paypal Credits
Upon selecting this option, you will be brought to the Paypal transaction page. If you have a Paypal account, you can login to proceed.
Otherwise, you can still make payment without an account by selecting to transact without an account. Choose this option if you would like to use Credit Cards (Visa/Master/Amex).
Once transaction is completed, you will be brought back to our Tatyana website. We will receive payment advice and processs your order accordingly. All purchases paid via Paypal will be switched to the default Singapore Dollars (SGD). You will receive an order confirmation titled: New Order in your email account. If you face any technical issues (e.g. Payment Page hung/rejected from Paypal portal) please contact us at [email protected]. We will be able to redirect you to a new payment page to close your order.
For all payment modes, please ensure that payment is made within 2 days upon submission of orders, else your order will be cancelled. Once payment has been received, we will arrange shipment and send you a shipping notification. Please note that order cancellation is not allowed once payment has been transacted as shipping arrangements would have been made.